1. Compliance with Laws and Regulations
FORE ONE FIVE K.K. (hereinafter referred to as “our company”) will comply with the Act on the Protection of Personal Information and other laws and regulations, guidelines, and this privacy policy when handling personal information.
If you use any of the services operated by our company or our franchisees or joint venturers (hereinafter referred to as “FORE ONE FIVE Services”), including FORE ONE FIVE stores (hereinafter referred to as “Clubs”), please read this Privacy Policy first. By continuing to use the FORE ONE FIVE Services, you agree to this Privacy Policy.
Display of personal information handling business
Fore One Five K.K.
Nishi-Azabu 1-8-6
Sugishita Building, 1F, #101
Minato-Ku, Tokyo, Japan 106-0031
Representative Director Brian Gin
2. Definition of Personal Information
“Personal information” in this Privacy Policy means information about a living individual that falls under any of the following:
Information that can identify a specific individual based on the name, date of birth, or other description contained in the information (including information that can be easily collated with other information and thereby used to identify a specific individual)
Items that contain personal identification codes
3. Acquisition of personal information
When we acquire personal information from customers, we do so by appropriate and fair means, and unless exceptions are permitted by law, we will clearly state the purpose of use in advance, obtain your consent, and acquire only the information necessary to achieve that purpose. The personal information we acquire from customers is as follows:
Member’s name, age, sex, date of birth, address, telephone number, place of employment, place of school, emergency contact, family composition, email address, photo
Member’s financial institution account number to be used for payment of membership fees, refunds, etc.
Entrance history of each club, security camera footage within the facility
Details of the documents that prove the member’s identity, such as the driver’s license, passport, or health insurance card, presented by the member when applying for membership
When each club deems it necessary, the information obtained by confirming and recording the contents of a member’s resident card, etc., or by obtaining a copy of such information
Other necessary information for attending and participating in various schools, etc.
4. Joint use of personal information
After receiving the personal information entrusted to us by our customers as specified in “3. Acquisition of Personal Information” from our customers at each club, we will share the information with our company, which is responsible for managing the joint use of personal information, within the scope necessary to achieve the purposes of use set out in “6. Use of Personal Information”, and then jointly use the information in the following ways:
FORE ONE FIVE Franchise Headquarters (FORE ONE FIVE K.K.)
Our company or our franchisees or joint venture partners
5. Entrustment of personal information
In order to smoothly carry out our business and provide better services to our customers, we may entrust your personal information to the following parties within the scope necessary to achieve the purposes of use set out in “6. Use of Personal Information.”
Reservation management system (hacomono) provider (hacomono Inc.)
Access control system (Akerun) provider (Photosynth Inc.)
Collection agency (Pay.jp) Vendor (PAY Co., Ltd.)
In addition, we may outsource credit card settlement of customers’ club fees, etc. to PAY Corporation (hereinafter referred to as the “Settlement Outsourcing Company”). In this case, customers may be asked to provide personal information by the settlement outsourcing company, but our company will not collect any such personal information.
6. Use of Personal Information
We will use the personal information we collect from our customers only within the scope of the following purposes, and will not use it for any other purpose except when we have the customer’s consent or when permitted by law.
Member identity verification
To inform and notify members of events held by the Company or each Club after they have joined
Billing of usage fees at each store
To respond to contact and inquiries from our company or each store
To improve the quality of services provided to members by our company or each store
Other purposes incidental to the above purposes of use
We will change the purpose of use of personal information only if it is reasonably deemed that the purpose of use is related to the purpose before the change. If we change the purpose of use, we will notify or announce the changed purpose in a manner specified by our company.
7. Management and protection of personal information
When handling personal information, we appoint a manager to maintain the accuracy of the information based on notifications from customers, manage the information appropriately and strictly, and strive to prevent leaks to the outside. Furthermore, we strive to protect personal information by implementing appropriate and reasonable organizational, physical, human, and technical safety measures against risks such as unauthorized access from outside or loss, destruction, and tampering. Once the purpose of use of personal information has been achieved, we will dispose of or delete the personal information without delay.
8. Restrictions on provision to third parties
We will not provide or disclose your personal information to third parties without your consent, except when we have received your consent in advance or when required by law.
9. Disclosure of personal information, correction, addition or deletion of content, suspension of use, and erasure
If you wish to confirm or correct your personal information held by our company or records of its provision to third parties, please contact us at the telephone number listed in “14. Contact Information” below. If you request confirmation or correction of your personal information, we will investigate the matter without delay as necessary and respond promptly to the extent reasonable and necessary based on the results. Please note that we may need to verify your identity when carrying out various procedures. Please also note that a fee may be charged.
10. Safety Management Measures
We will strictly manage your personal information and take appropriate and strict preventative and safety measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc. Furthermore, we will not use your personal information in an inappropriate manner, such as to encourage illegal or unjust acts.
11. Supervision of contractors
When using your personal information, we may entrust it to a third party within the scope of legitimate use. We will require the contractor to strictly manage the personal information and supervise it.
12. Review
We will comply with Japanese laws and other regulations that apply to personal information we hold, and will review the contents of each of the above items from time to time, changing or improving them as necessary. Any changes to this privacy policy will be announced on this page.
13. Disclaimer
Our website contains links to external websites, but we are not responsible for the content of such websites, including their protection of personal information.
14. Contact Information
FORE ONE FIVE K.K.
Shinkawa 2-22-12, Chuo-ku, Tokyo
Phone number: 09-9952-8284
Business hours: Weekdays 10:00-17:00 *Excluding holidays such as New Year’s holidays
